Worldline New Zealand Status

All Systems Operational

About This Site

Welcome to the network status page for Worldline New Zealand.

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Service Status Operational

Payment Switch / EFTPOS Operational

CLICK Operational

Online EFTPOS Operational

Linked Gateway Operational

IVR Services / 0800 Number Operational

PIAS Operational

RKI / KSE Services Operational

Insights Operational

MFT (Managed File Transfer) Operational

Tap on Mobile Operational

Global Online Pay Operational

Scheduled Maintenance Operational

Payment Switch / EFTPOS (QA Environment) Operational

Payment Switch / EFTPOS (Production Environment) Operational

CLICK Operational

Online EFTPOS Operational

Linked Gateway Operational

PIAS Operational

IVR Services Operational

Network Infrastructure / Host Connections (QA Environment) Operational

Network Infrastructure / Host Connections (Production Environment) Operational

MFT (Managed File Transfer) Operational

Tap on Mobile Operational

Global Online Pay Operational

Operational

Degraded Performance

Partial Outage

Major Outage

Maintenance

Past Incidents

Mar 10, 2026

No incidents reported today.

Mar 9, 2026

CLICK & Online EFTPOS - Reporting Issue

Resolved - This incident has been resolved.
Mar 9, 16:25 NZDT

Monitoring - A fix has been implemented and we are monitoring the results.
Mar 9, 15:49 NZDT

Investigating - Worldline is aware of an issue affecting email and report delivery from CLICK and Online EFTPOS. Our team is actively investigating, and we will share an update as soon as possible.

Thank you for your patience.
Mar 9, 14:56 NZDT

Mar 8, 2026

No incidents reported.

Mar 7, 2026

No incidents reported.

Mar 6, 2026

No incidents reported.

Mar 5, 2026

No incidents reported.

Mar 4, 2026

No incidents reported.

Mar 3, 2026

Online EFTPOS Scheduled Maintenance

Completed - The scheduled maintenance has been completed.
Mar 3, 00:30 NZDT

In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Mar 3, 00:00 NZDT

Scheduled - Change Number: PI-60376
Change Start Time: 03 Mar 2026, 00:00
Change End Time: 03 Mar 2026, 00:30

Worldline will be carrying out maintenance work during this window

You may experience a potential outage of up to 30 mins during this scheduled maintenance window
Feb 24, 18:10 NZDT

Mar 2, 2026

No incidents reported.

Mar 1, 2026

No incidents reported.

Feb 28, 2026

No incidents reported.

Feb 27, 2026

No incidents reported.

Feb 26, 2026

Global Online Pay - Declining Transactions

Resolved - This incident has been resolved.
Feb 26, 07:36 NZDT

Monitoring - A fix has been implemented and we are monitoring the results.
Feb 26, 07:24 NZDT

Update - We are continuing to investigate this issue.
Feb 26, 07:22 NZDT

Investigating - Worldline is aware of an issue causing some online transactions to fail or decline.

This issue is currently under investigation, and we will provide a further update when available.

Thank you for your patience.
Feb 26, 06:08 NZDT

Feb 25, 2026

No incidents reported.

Feb 24, 2026

No incidents reported.