All Systems Operational

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Welcome to the network status page for Worldline New Zealand.

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Service Status Operational
Payment Switch / EFTPOS ? Operational
CLICK ? Operational
Online EFTPOS ? Operational
Linked Gateway ? Operational
IVR Services / 0800 Number ? Operational
PIAS ? Operational
RKI / KSE Services ? Operational
Insights ? Operational
MFT (Managed File Transfer) ? Operational
Tap on Mobile ? Operational
Global Online Pay ? Operational
Scheduled Maintenance Operational
Payment Switch / EFTPOS (QA Environment) ? Operational
Payment Switch / EFTPOS (Production Environment) ? Operational
CLICK ? Operational
Online EFTPOS ? Operational
Linked Gateway ? Operational
PIAS ? Operational
IVR Services ? Operational
Network Infrastructure / Host Connections (QA Environment) ? Operational
Network Infrastructure / Host Connections (Production Environment) ? Operational
MFT (Managed File Transfer) ? Operational
Tap on Mobile ? Operational
Global Online Pay ? Operational
Operational
Degraded Performance
Partial Outage
Major Outage
Maintenance

Scheduled Maintenance

Network Infrastructure Scheduled Maintenance Jun 23, 2025 14:23-15:53 NZST

Start Date/Time: 23/June/2025 01:00

End Date/Time: 23/June/2025 03:30

Worldline will be carrying out network infrastructure maintenance work during this window.

We expect this to be an outage free change.

Posted on May 29, 2025 - 14:24 NZST

eCommerce Scheduled Maintenance Jun 26, 2025 01:00-02:00 NZST

Change Number: LG-5878


Start Date/Time: 26 June 2025 / 01:00AM
End Date/Time: 26 June 2025 / 02:00AM

Description:
Worldline will be carrying out maintenance work during this window

Outage Details:
You may experience intermittent outages of up to 10 minutes during the scheduled maintenance window.

Posted on Jun 19, 2025 - 16:20 NZST

Network Infrastructure Scheduled Maintenance Jul 1, 2025 01:00-02:30 NZST

Start Date/Time: 01/July/2025 01:00

End Date/Time: 01/July/2025 03:30

Worldline will be carrying out network infrastructure maintenance work during this window.

We expect this to be an outage free change.

Posted on May 29, 2025 - 14:25 NZST

Network Infrastructure Scheduled Maintenance Jul 8, 2025 01:00-02:30 NZST

Start Date/Time: 08/July/2025 01:00

End Date/Time: 08/July/2025 03:30

Worldline will be carrying out network infrastructure maintenance work during this window.

We expect this to be an outage free change.

Posted on May 29, 2025 - 14:26 NZST
Jun 21, 2025

No incidents reported today.

Jun 20, 2025

No incidents reported.

Jun 19, 2025
Completed - The scheduled maintenance has been completed.
Jun 19, 02:00 NZST
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Jun 18, 23:00 NZST
Update - We will be undergoing scheduled maintenance during this time.
Jun 13, 11:55 NZST
Scheduled - Change Number: INF-27639

Start Date/Time:18 June 2025 23:00
End Date/Time: 19 June 2025 02:00

Worldline will be carrying out maintenance work during this window.

We expect this to be an outage free change.

Jun 13, 11:54 NZST
Jun 18, 2025
Resolved - This incident has been resolved.
Jun 18, 16:32 NZST
Investigating - Worldline is aware of an issue affecting acceptance of Online EFTPOS payments from the Westpac banking app.

Westpac are currently investigating and an update will be provided soon.

Thank you for your patience.

Jun 18, 15:59 NZST
Jun 17, 2025
Completed - The scheduled maintenance has been completed.
Jun 17, 02:30 NZST
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Jun 17, 01:00 NZST
Scheduled - Start Date/Time: 17/June/2025 01:00

End Date/Time: 17/June/2025 03:30

Worldline will be carrying out network infrastructure maintenance work during this window.

We expect this to be an outage free change.

May 29, 14:21 NZST
Jun 16, 2025

No incidents reported.

Jun 15, 2025

No incidents reported.

Jun 14, 2025

No incidents reported.

Jun 13, 2025

No incidents reported.

Jun 12, 2025

No incidents reported.

Jun 11, 2025
Completed - The scheduled maintenance has been completed.
Jun 11, 01:30 NZST
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Jun 11, 01:00 NZST
Update - We will be undergoing scheduled maintenance during this time.
Jun 5, 15:14 NZST
Scheduled - Change Number: CHG000600819
Outage Duration: 30 minutes

Description:
BNZ will be carrying out maintenance work during this window

Outage Details:
You may experience a potential outage of up to 30 mins for BNZ customers during this scheduled maintenance window

Jun 5, 13:20 NZST
Jun 10, 2025

No incidents reported.

Jun 9, 2025
Resolved - Worldline is aware of an issue that affected acceptance of some Online EFTPOS payments from the ASB banking app between 09:53 and 11:41 today (09 June).

This issue has been resolved.

Thank you for your patience.

Jun 9, 12:41 NZST
Jun 8, 2025
Resolved - This incident has been resolved.
Jun 8, 11:18 NZST
Investigating - Worldline is aware of an issue affecting acceptance of Online EFTPOS payments from the BNZ banking app.

BNZ are currently investigating and an update will be provided soon.

Thank you for your patience.

Jun 8, 10:01 NZST
Jun 7, 2025

No incidents reported.