All Systems Operational

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Welcome to the network status page for Worldline New Zealand.

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Service Status Operational
Payment Switch / EFTPOS ? Operational
CLICK ? Operational
Online EFTPOS ? Operational
Linked Gateway ? Operational
IVR Services / 0800 Number ? Operational
PIAS ? Operational
RKI / KSE Services ? Operational
Insights ? Operational
MFT (Managed File Transfer) ? Operational
Scheduled Maintenance Operational
Payment Switch / EFTPOS (QA Environment) ? Operational
Payment Switch / EFTPOS (Production Environment) ? Operational
CLICK ? Operational
Online EFTPOS ? Operational
Linked Gateway ? Operational
PIAS ? Operational
IVR Services ? Operational
Network Infrastructure / Host Connections (QA Environment) ? Operational
Network Infrastructure / Host Connections (Production Environment) ? Operational
MFT (Managed File Transfer) ? Operational
Operational
Degraded Performance
Partial Outage
Major Outage
Maintenance
Scheduled Maintenance
Start Date/Time: 19/June/2024 00:30

End Date/Time: 19/June/2024 01:00

Worldline will be carrying out maintenance on our MFT (Managed File Transfer) infrastructure during this window.

Please note that after the update has been completed you will need to accept the new MFT server fingerprint.

We expect MFT (Managed File Transfer) to be unavailable during this time.

Any files that are usually delivered/accessed during this time will be delivered/accessible directly after the upgrade window. We would advise that any automated processes that pull files during this time are updated to reflect the maintenance window.

Posted on Jun 10, 2024 - 12:12 NZST
eCommerce Scheduled Maintenance Jun 19, 2024 01:00-03:00 NZST
Update - We will be undergoing scheduled maintenance during this time.
Jun 11, 2024 - 10:08 NZST
Update - We will be undergoing scheduled maintenance during this time.
Jun 11, 2024 - 10:08 NZST
Scheduled - Change Number: EC-39716

Start Date/Time: 01:00
End Date/Time: 03:00

Description:
Worldline will be carrying out maintenance work during this window

Outage Details:
You may experience a potential outage of up to 10 mins during this scheduled maintenance window

Jun 11, 2024 - 09:57 NZST
Past Incidents
Jun 15, 2024

No incidents reported today.

Jun 14, 2024

No incidents reported.

Jun 13, 2024

No incidents reported.

Jun 12, 2024
Resolved - ANZ have confirmed that this incident is resolved.
Jun 12, 13:38 NZST
Investigating - Worldline is aware of an issue impacting cards issued by ANZ, causing transactions to decline.

ANZ are currently investigating.

Jun 12, 12:55 NZST
Jun 11, 2024

No incidents reported.

Jun 10, 2024

No incidents reported.

Jun 9, 2024

No incidents reported.

Jun 8, 2024

No incidents reported.

Jun 7, 2024

No incidents reported.

Jun 6, 2024

No incidents reported.

Jun 5, 2024
Completed - The scheduled maintenance has been completed.
Jun 5, 03:00 NZST
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Jun 5, 01:00 NZST
Update - We will be undergoing scheduled maintenance during this time.
Jun 4, 10:35 NZST
Scheduled - Change Number: EC-39716

Start Date/Time: 01:00
End Date/Time: 03:00

Description:
Worldline will be carrying out maintenance work during this window

Outage Details:
You may experience a potential outage of up to 10 mins during this scheduled maintenance window

Jun 11, 01:00 NZST
Jun 4, 2024

No incidents reported.

Jun 3, 2024

No incidents reported.

Jun 2, 2024

No incidents reported.

Jun 1, 2024

No incidents reported.