All Systems Operational

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Welcome to the network status page for Worldline New Zealand.

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Service Status Operational
Payment Switch / EFTPOS ? Operational
CLICK ? Operational
Online EFTPOS ? Operational
Linked Gateway ? Operational
IVR Services / 0800 Number ? Operational
PIAS ? Operational
RKI / KSE Services ? Operational
Insights ? Operational
MFT (Managed File Transfer) ? Operational
Scheduled Maintenance Operational
Payment Switch / EFTPOS (QA Environment) ? Operational
Payment Switch / EFTPOS (Production Environment) ? Operational
CLICK ? Operational
Online EFTPOS ? Operational
Linked Gateway ? Operational
PIAS ? Operational
IVR Services ? Operational
Network Infrastructure / Host Connections (QA Environment) ? Operational
Network Infrastructure / Host Connections (Production Environment) ? Operational
MFT (Managed File Transfer) ? Operational
Operational
Degraded Performance
Partial Outage
Major Outage
Maintenance
Scheduled Maintenance
eCommerce Scheduled Maintenance Feb 10, 2025 23:55 - Feb 11, 2025 02:00 NZDT
Change Number:

Start Date/Time: 10 Feb 2025 23:55
End Date/Time: 11 Feb 2025 02:00

Worldline will be carrying out maintenance work during this window.

We expect this to be an outage free change.

Posted on Feb 07, 2025 - 17:50 NZDT
Change number: CR#31173

Start Date/Time: 11/02/2025 00:30

End Date/Time: 11/02/2025 03:30

Worldline will be carrying out network infrastructure maintenance work during this window.

We expect this to be an outage free change.

Posted on Jan 15, 2025 - 07:40 NZDT
Past Incidents
Feb 8, 2025

No incidents reported today.

Feb 7, 2025

No incidents reported.

Feb 6, 2025

No incidents reported.

Feb 5, 2025
Completed - The scheduled maintenance has been completed.
Feb 5, 00:29 NZDT
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Feb 4, 23:59 NZDT
Scheduled - Change Number: EC-42395

Start Date/Time: 04/02/2025 23:59
End Date/Time: 05/02/2025 00:30

Worldline will be carrying out emergency maintenance work during this window.

We expect this to be an outage free change.

Feb 4, 18:17 NZDT
Feb 4, 2025
Resolved - This incident has been resolved.
Feb 4, 13:20 NZDT
Monitoring - A fix has been implemented and we are monitoring the results.
Feb 4, 13:04 NZDT
Identified - The issue has been identified and a fix is being implemented.
Feb 4, 11:10 NZDT
Investigating - Worldline is aware of an issue affecting acceptance of Online EFTPOS payments from the ASB banking app.

ASB are currently investigating and an update will be provided soon.

Thank you for your patience.

Feb 4, 10:56 NZDT
Feb 3, 2025

No incidents reported.

Feb 2, 2025

No incidents reported.

Feb 1, 2025

No incidents reported.

Jan 31, 2025

No incidents reported.

Jan 30, 2025

No incidents reported.

Jan 29, 2025
Completed - The scheduled maintenance has been completed.
Jan 29, 02:00 NZDT
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Jan 28, 23:00 NZDT
Scheduled - Change Number: INF-25877

Start Date/Time: 28 Jan 2025; 23:00
End Date/Time: 29 Jan 2025; 02:00

Description:
Worldline will be carrying out maintenance work during this window

Outage Details:
You may experience a potential outage of up to 10 minutes during this scheduled maintenance window

Jan 17, 14:24 NZDT
Jan 28, 2025
Completed - The scheduled maintenance has been completed.
Jan 28, 03:30 NZDT
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Jan 28, 00:30 NZDT
Scheduled - Change number: CR#31172

Start Date/Time: 28/01/2025 00:30

End Date/Time: 28/01/2025 03:30

Worldline will be carrying out network infrastructure maintenance work during this window.

We expect this to be an outage free change.

Jan 15, 07:39 NZDT
Jan 27, 2025

No incidents reported.

Jan 26, 2025

No incidents reported.

Jan 25, 2025

No incidents reported.