All Systems Operational

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Welcome to the network status page for Worldline New Zealand.

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Service Status Operational
Payment Switch / EFTPOS ? Operational
CLICK ? Operational
Online EFTPOS ? Operational
Linked Gateway ? Operational
IVR Services / 0800 Number ? Operational
PIAS ? Operational
RKI / KSE Services ? Operational
Insights ? Operational
MFT (Managed File Transfer) ? Operational
Scheduled Maintenance Operational
Payment Switch / EFTPOS (QA Environment) ? Operational
Payment Switch / EFTPOS (Production Environment) ? Operational
CLICK ? Operational
Online EFTPOS ? Operational
Linked Gateway ? Operational
PIAS ? Operational
IVR Services ? Operational
Network Infrastructure / Host Connections (QA Environment) ? Operational
Network Infrastructure / Host Connections (Production Environment) ? Operational
MFT (Managed File Transfer) ? Operational
Operational
Degraded Performance
Partial Outage
Major Outage
Maintenance
Scheduled Maintenance
Worldline Scheduled Maintenance May 29, 2024 23:00 - May 30, 2024 02:00 NZST
Change Number: INF-23114

Start Date/Time: 23:00
End Date/Time: 02:00

Description:
Worldline will be carrying out maintenance work during this window

Outage Details:
You may experience a potential outage of up to 5 mins during this scheduled maintenance window

Posted on May 22, 2024 - 14:54 NZST
Past Incidents
May 27, 2024

No incidents reported today.

May 26, 2024

No incidents reported.

May 25, 2024

No incidents reported.

May 24, 2024
Completed - The scheduled maintenance has been completed.
May 24, 01:00 NZST
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
May 23, 23:00 NZST
Scheduled - Change Number: INF-23063

Start Date/Time: 23:00
End Date/Time: 01:00

Description:
Worldline will be carrying out maintenance work during this window

Outage Details:
You may experience a potential outage of up to 10 mins during this scheduled maintenance window

May 17, 15:14 NZST
May 23, 2024
Resolved - This incident has been resolved.
May 23, 11:25 NZST
Identified - The issue has been identified and a fix is being implemented.
May 23, 10:37 NZST
Investigating - Worldline is aware of an issue affecting acceptance of Online EFTPOS payments from the BNZ banking app.

BNZ are currently investigating and an update will be provided soon.

Thank you for your patience.

May 23, 09:02 NZST
Completed - The scheduled maintenance has been completed.
May 23, 01:00 NZST
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
May 23, 00:00 NZST
Update - We will be undergoing scheduled maintenance during this time.
May 17, 11:27 NZST
Scheduled - Change Number: PI-51628
Outage Duration: 30 minutes

Description:
Worldline will be carrying out maintenance work during this window

Outage Details:
BNZ Online EFTPOS users may experience a potential outage of up to 30 mins during this scheduled maintenance window

May 13, 13:17 NZST
May 22, 2024
Completed - The scheduled maintenance has been completed.
May 22, 04:00 NZST
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
May 21, 23:00 NZST
Update - We will be undergoing scheduled maintenance during this time.
May 17, 11:26 NZST
Scheduled - Change Number: INF-23033

Start Date/Time: 23:00
End Date/Time: 04:00

Description:
Worldline will be carrying out maintenance work during this window

Outage Details:
You may experience a potential outage of up to 15 minutes during this scheduled maintenance window

May 14, 14:13 NZST
May 21, 2024
Completed - The scheduled maintenance has been completed.
May 21, 03:00 NZST
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
May 20, 23:00 NZST
Update - We will be undergoing scheduled maintenance during this time.
May 17, 11:27 NZST
Scheduled - Change Number: INF-23027

Start Date/Time: 23:00
End Date/Time: 03:00

Description:
Worldline will be carrying out maintenance work during this window

Outage Details:
You may experience a potential outage of up to 15 mins during this scheduled maintenance window

May 14, 14:11 NZST
May 20, 2024
May 19, 2024

No incidents reported.

May 18, 2024

No incidents reported.

May 17, 2024

No incidents reported.

May 16, 2024
Resolved - This incident has been resolved.
May 16, 09:29 NZST
Investigating - Worldline is currently experiencing an issue with our IVR service.

Our team are currently investigating and an update will be provided soon.

We apologise for any inconvenience this may cause.

May 16, 09:17 NZST
May 15, 2024

No incidents reported.

May 14, 2024

No incidents reported.

May 13, 2024

No incidents reported.