All Systems Operational

About This Site

Welcome to the network status page for Worldline New Zealand.

Please subscribe to our updates so that you get them directly to your inbox or via SMS.

Service Status Operational
Payment Switch / EFTPOS ? Operational
CLICK ? Operational
Online EFTPOS ? Operational
Linked Gateway ? Operational
IVR Services / 0800 Number ? Operational
PIAS ? Operational
RKI / KSE Services ? Operational
Insights ? Operational
MFT (Managed File Transfer) ? Operational
Scheduled Maintenance Operational
Payment Switch / EFTPOS (QA Environment) ? Operational
Payment Switch / EFTPOS (Production Environment) ? Operational
CLICK ? Operational
Online EFTPOS ? Operational
Linked Gateway ? Operational
PIAS ? Operational
IVR Services ? Operational
Network Infrastructure / Host Connections (QA Environment) ? Operational
Network Infrastructure / Host Connections (Production Environment) ? Operational
MFT (Managed File Transfer) ? Operational
Operational
Degraded Performance
Partial Outage
Major Outage
Maintenance
Scheduled Maintenance
Start Date/Time: 17/04/2024 21:00
End Date/Time: 17/04/2024 23:00

Worldline will be carrying out network infrastructure maintenance work during this window.

During this maintenance window there will be a complete outage lasting 30 minutes to Non-Production services.

Posted on Apr 09, 2024 - 11:55 NZST
eCommerce Scheduled Maintenance Apr 18, 2024 00:30-05:00 NZST
Change Number: LG-4134

Start Date/Time: 18/04/24 - 00:30AM
End Date/Time: 18/04/24 - 05:00AM

Outage Duration: 5 minutes

Description:
Worldline will be carrying out maintenance work during this window

Outage Details:
You may experience an intermittent outage of up to 5 minutes during this scheduled maintenance window

Posted on Apr 10, 2024 - 10:15 NZST
eCommerce Scheduled Maintenance Apr 22, 2024 22:00 - Apr 23, 2024 00:00 NZST
Update - We will be undergoing scheduled maintenance during this time.
Apr 16, 2024 - 10:51 NZST
Update - We will be undergoing scheduled maintenance during this time.
Apr 16, 2024 - 10:46 NZST
Scheduled - Start Date/Time: 22/04/2024, 22:00
End Date/Time: 23/04/2024, 00:00

Worldline will be carrying out maintenance work during this window.

We expect this to be an outage-free change.

Apr 16, 2024 - 10:31 NZST
Past Incidents
Apr 17, 2024
Completed - The scheduled maintenance has been completed.
Apr 17, 02:30 NZST
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Apr 17, 00:30 NZST
Scheduled - Change Number: LG-4128

Start Date/Time: 17/04/24 - 00:30AM
End Date/Time: 17/04/24 - 02:30AM

Outage Duration: 5 minutes

Description:
Worldline will be carrying out maintenance work during this window

Outage Details:
You may experience an intermittent outage of up to 5 minutes during this scheduled maintenance window

Apr 10, 09:58 NZST
Apr 16, 2024
Completed - The scheduled maintenance has been completed.
Apr 16, 03:00 NZST
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Apr 16, 01:00 NZST
Scheduled - Start Date/Time: 16/04/2024 01:00

End Date/Time: 16/04/2024 03:00

Worldline will be carrying out network infrastructure maintenance work during this window.

We expect this to be an outage free change.

Apr 10, 07:50 NZST
Apr 15, 2024

No incidents reported.

Apr 14, 2024

No incidents reported.

Apr 13, 2024

No incidents reported.

Apr 12, 2024

No incidents reported.

Apr 11, 2024
Completed - The scheduled maintenance has been completed.
Apr 11, 05:00 NZST
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Apr 11, 00:30 NZST
Scheduled - Change Number: LG-3900 (second part)
Outage Duration: up to 5 minutes

Description:
Worldline will be carrying out maintenance work during this window

Outage Details:
You may experience a potential intermittent outage of up to 5 minutes during this scheduled maintenance window

Apr 3, 13:35 NZDT
Apr 10, 2024
Completed - The scheduled maintenance has been completed.
Apr 10, 20:30 NZST
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Apr 10, 20:00 NZST
Scheduled - Start Date/Time: 10/04/2024 20:00
End Date/Time: 10/04/2024 20:30

Worldline will be carrying out network infrastructure maintenance work during this window. During this maintenance window there may be a short interruption, (of less than 5 minutes) to the Non-Production environment.

Apr 10, 11:10 NZST
Resolved - This incident has been resolved.
Apr 10, 10:56 NZST
Monitoring - The connectivity that was impacted has been re-established and we are monitoring.
Apr 10, 10:42 NZST
Investigating - We are aware of an issue affecting network connectivity from some partners to Worldline.

A further update will be provided when available.

Apr 10, 10:37 NZST
Completed - The scheduled maintenance has been completed.
Apr 10, 03:30 NZST
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Apr 10, 00:45 NZST
Scheduled - Change Number: LG-3900
Outage Duration: up to 5 minutes

Description:
Worldline will be carrying out maintenance work during this window

Outage Details:
You may experience a potential intermittent outage of up to 5 minutes during this scheduled maintenance window

Apr 3, 13:31 NZDT
Completed - The scheduled maintenance has been completed.
Apr 10, 00:30 NZST
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Apr 10, 00:00 NZST
Scheduled - Change Number: PI-51652
Outage Duration: 30 mins

Description:
Worldline will be carrying out maintenance work during this window

Outage Details:
You may experience a potential outage of up to 30 mins during this scheduled maintenance window

Apr 3, 15:39 NZDT
Apr 9, 2024

No incidents reported.

Apr 8, 2024

No incidents reported.

Apr 7, 2024

No incidents reported.

Apr 6, 2024

No incidents reported.

Apr 5, 2024

No incidents reported.

Apr 4, 2024

No incidents reported.

Apr 3, 2024
Completed - The scheduled maintenance has been completed.
Apr 3, 02:30 NZDT
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Apr 3, 00:30 NZDT
Scheduled - Change Number: INF-22370

Start Date/Time: 03/04/24 - 00:30AM

End Date/Time: 03/04/24 - 02:30AM

Outage Duration: 10 Minutes

Description:
Worldline will be carrying out maintenance work during this window

Outage Details:
You may experience a potential outage of up to 10 minutes during this scheduled maintenance window

Mar 21, 14:16 NZDT
Completed - The scheduled maintenance has been completed.
Apr 3, 00:35 NZDT
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Apr 3, 00:05 NZDT
Scheduled - Change Number: PI-51652
Outage Duration: 30 minutes

Description:
Worldline will be carrying out maintenance work during this window

Outage Details:
You may experience a potential outage of up to 30 mins during this scheduled maintenance window

Mar 19, 17:00 NZDT