CLICK - Declining Transactions
Incident Report for Worldline New Zealand
Resolved
This incident has been resolved.
Posted Nov 08, 2024 - 16:59 NZDT
Monitoring
A fix has been implemented and we are monitoring the results.
Posted Nov 08, 2024 - 16:05 NZDT
Update
The issue has been identified as an issue with 3DS transactions. A fix is being investigated.
Posted Nov 08, 2024 - 15:37 NZDT
Update
We are continuing to investigate this issue.
Posted Nov 08, 2024 - 15:10 NZDT
Investigating
Worldline is aware of an issue causing some transactions via our CLICK payment gateway to fail or decline.

This issue is currently under investigation and we will provide a further update when available.

Thank you for your patience.
Posted Nov 08, 2024 - 14:58 NZDT
This incident affected: Service Status (CLICK, Linked Gateway).