BNZ Ecommerce - Delayed Settlement

Incident Report for Worldline New Zealand

Resolved

This incident has been resolved.
Posted Nov 21, 2025 - 11:42 NZDT

Monitoring

A fix has been implemented and we are monitoring the results.
Posted Nov 21, 2025 - 08:47 NZDT

Investigating

Worldline is aware of an issue delaying yesterday's transaction settlement to BNZ ecommerce merchants, on MPGS.

BNZ are currently investigating, and an update will be provided soon.
Posted Nov 21, 2025 - 08:47 NZDT
This incident affected: Service Status (CLICK, Linked Gateway, Global Online Pay).