Global Online Pay - Declining Transactions

Incident Report for Worldline New Zealand

Resolved

This incident has been resolved.

Posted Feb 26, 2026 - 07:36 NZDT

Monitoring

A fix has been implemented and we are monitoring the results.

Posted Feb 26, 2026 - 07:24 NZDT

Update

We are continuing to investigate this issue.

Posted Feb 26, 2026 - 07:22 NZDT

Investigating

Worldline is aware of an issue causing some online transactions to fail or decline.

This issue is currently under investigation, and we will provide a further update when available.

Thank you for your patience.

Posted Feb 26, 2026 - 06:08 NZDT

This incident affected: Service Status (Global Online Pay).