Online EFTPOS - Declining Transactions

Incident Report for Worldline New Zealand

Resolved

This incident has been resolved.
Posted Feb 18, 2026 - 08:14 NZDT

Identified

The issue has been identified and a fix is being implemented.
Posted Feb 18, 2026 - 07:20 NZDT

Investigating

Worldline is aware of an issue causing some transactions via Online EFTPOS to fail or decline.

This issue is currently under investigation and we will provide a further update when available.

Thank you for your patience.
Posted Feb 18, 2026 - 06:52 NZDT
This incident affected: Service Status (Online EFTPOS, Tap on Mobile).