Intermittent Ecommerce Transaction Errors

Incident Report for Worldline New Zealand

Resolved

This incident has been resolved.
Posted Apr 15, 2025 - 23:39 NZST

Monitoring

A fix has been implemented and we are monitoring the results.
Posted Apr 15, 2025 - 19:06 NZST

Update

MPGS are continuing to investigate this issue and we will provide an update as soon as one becomes available. Thank you for your patience.
Posted Apr 15, 2025 - 17:12 NZST

Update

MPGS are continuing to investigate this issue and we will provide an update as soon as one becomes available. Thank you for your patience.
Posted Apr 15, 2025 - 14:20 NZST

Update

MPGS continue to investigate and an update will be provided soon.
Posted Apr 15, 2025 - 12:10 NZST

Update

We are continuing to investigate this issue.
Posted Apr 15, 2025 - 10:02 NZST

Investigating

Worldline is aware of an issue affecting transactions for ecommerce merchants, on MPGS.

MPGS are currently investigating, and an update will be provided soon.
Posted Apr 15, 2025 - 07:58 NZST
This incident affected: Service Status (CLICK, Linked Gateway, Global Online Pay).