Online EFTPOS & ASB - Known Issue

Incident Report for Worldline New Zealand

Resolved

This incident has been resolved.
Posted Sep 12, 2025 - 10:11 NZST

Monitoring

A fix has been implemented and we are monitoring the results.
Posted Sep 12, 2025 - 10:00 NZST

Update

We are continuing to investigate this issue.
Posted Sep 12, 2025 - 09:18 NZST

Investigating

Worldline is aware of an issue affecting acceptance of Online EFTPOS payments from the ASB banking app.

ASB are currently investigating and an update will be provided soon.

Thank you for your patience.
Posted Sep 12, 2025 - 09:17 NZST
This incident affected: Service Status (Online EFTPOS, Tap on Mobile).
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