Online EFTPOS & BNZ - Known Issue

Incident Report for Worldline New Zealand

Resolved

This incident has been resolved.

Posted May 15, 2026 - 09:56 NZST

Monitoring

A fix has been implemented and BNZ are monitoring results overnight. Thank you for your patience.

Posted May 14, 2026 - 22:21 NZST

Update

BNZ are continuing to investigate this issue.

Posted May 14, 2026 - 18:41 NZST

Update

BNZ are continuing to investigate this issue.

Posted May 14, 2026 - 16:56 NZST

Investigating

Worldline is aware of an issue affecting acceptance of Online EFTPOS payments from the BNZ banking app.

BNZ are currently investigating and an update will be provided soon.

Thank you for your patience.

Posted May 14, 2026 - 15:53 NZST

This incident affected: Service Status (Online EFTPOS, Tap on Mobile).