Online EFTPOS & Westpac - Known Issue

Incident Report for Worldline New Zealand

Resolved

This incident has been resolved.

Posted Apr 09, 2025 - 18:36 NZST

Monitoring

A fix has been implemented and Westpac are monitoring the results.

Thank you for your patience.

Posted Apr 09, 2025 - 18:19 NZST

Update

Westpac are continuing to investigate this issue. An update will be provided once available.

Thank you for your patience.

Posted Apr 09, 2025 - 17:59 NZST

Investigating

Worldline is aware of an issue affecting acceptance of Online EFTPOS payments from the Westpac banking app.

Westpac are currently investigating and an update will be provided soon.

Thank you for your patience.

Posted Apr 09, 2025 - 16:15 NZST

This incident affected: Service Status (Online EFTPOS).