All Systems Operational

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Welcome to the network status page for Worldline New Zealand.

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Uptime over the past 90 days. View historical uptime.
Service Status Operational
90 days ago
100.0 % uptime
Today
Payment Switch / EFTPOS ? Operational
CLICK ? Operational
Online EFTPOS ? Operational
Linked Gateway ? Operational
IVR Services / 0800 Number ? Operational
PIAS ? Operational
RKI / KSE Services ? Operational
Insights ? Operational
MFT (Managed File Transfer) ? Operational
Tap on Mobile ? Operational
90 days ago
100.0 % uptime
Today
Global Online Pay ? Operational
90 days ago
100.0 % uptime
Today
Scheduled Maintenance Operational
90 days ago
100.0 % uptime
Today
Payment Switch / EFTPOS (QA Environment) ? Operational
Payment Switch / EFTPOS (Production Environment) ? Operational
CLICK ? Operational
Online EFTPOS ? Operational
Linked Gateway ? Operational
PIAS ? Operational
IVR Services ? Operational
Network Infrastructure / Host Connections (QA Environment) ? Operational
Network Infrastructure / Host Connections (Production Environment) ? Operational
MFT (Managed File Transfer) ? Operational
Tap on Mobile ? Operational
90 days ago
100.0 % uptime
Today
Global Online Pay ? Operational
90 days ago
100.0 % uptime
Today
Operational
Degraded Performance
Partial Outage
Major Outage
Maintenance
Major outage
Partial outage
No downtime recorded on this day.
No data exists for this day.
had a major outage.
had a partial outage.

No incidents or maintenance related to this downtime.

Scheduled Maintenance

eCommerce Scheduled Maintenance Apr 10, 2025 23:00 - Apr 11, 2025 02:00 NZST

Change Number: INF-26788

Start Date/Time: Apr 10, 2025, 11:00 PM
End Date/Time: Apr 11, 2025, 2:00 AM

Description:
Worldline will be carrying out maintenance work during this window

Outage Details:
You may experience a potential outage of up to 5 mins during this scheduled maintenance window
Posted on Apr 03, 2025 - 16:09 NZDT
Apr 4, 2025

No incidents reported today.

Apr 3, 2025
Online EFTPOS & ASB - Known Issue
Resolved - This incident has been resolved.
Apr 3, 15:49 NZDT
Monitoring - A fix has been implemented and we are monitoring the results.
Apr 3, 15:36 NZDT
Investigating - Worldline is aware of an issue affecting acceptance of Online EFTPOS payments from the ASB banking app.

ASB are currently investigating and an update will be provided soon.

Thank you for your patience.
Apr 3, 15:04 NZDT
Apr 2, 2025

No incidents reported.

Apr 1, 2025
eCommerce Scheduled Maintenance
Completed - The scheduled maintenance has been completed.
Apr 1, 03:00 NZDT
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Apr 1, 00:00 NZDT
Scheduled - Start Date/Time: 01/April/2025 00:00
End Date/Time: 01/April/2025 03:00

Worldline will be carrying out maintenance work during this window.

We expect this to be an outage free change.
Mar 25, 15:02 NZDT
Mar 31, 2025

No incidents reported.

Mar 30, 2025

No incidents reported.

Mar 29, 2025

No incidents reported.

Mar 28, 2025

No incidents reported.

Mar 27, 2025
eCommerce Scheduled Maintenance
Completed - The scheduled maintenance has been completed.
Mar 27, 04:00 NZDT
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Mar 27, 00:00 NZDT
Scheduled - Change Number: LG-5892

Start Date: 27 March 2025
End Date: 27 March 2025

Start Time: 00:01
End Time: 04:00

Description:
Worldline will be carrying out maintenance work during this window

Outage Details:
You may experience a potential outage of up to 5 minutes during this scheduled maintenance window
Mar 18, 13:49 NZDT
eCommerce Scheduled Maintenance
Completed - The scheduled maintenance has been completed.
Mar 27, 02:00 NZDT
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Mar 26, 23:00 NZDT
Scheduled - Change Number: INF -26533

Start Date/Time: Mar 26, 2025, 11:00 PM
End Date/Time: Mar 27, 2025, 2:00 AM

Description:
Worldline will be carrying out maintenance work during this window

Outage Details:
You may experience a potential outage of up to 2 mins during this scheduled maintenance window
Mar 18, 13:28 NZDT
Mar 26, 2025
eCommerce Scheduled Maintenance
Completed - The scheduled maintenance has been completed.
Mar 26, 03:00 NZDT
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Mar 26, 00:00 NZDT
Scheduled - Change Number: LG-5877

Start Date: 26 March 2025
End Date: 26 March 2025

Start Time: 00:01
End Time: 03:00

Description:
Worldline will be carrying out maintenance work during this window

Outage Details:
You may experience a potential outage of up to 5 minutes during this scheduled maintenance window
Mar 18, 13:23 NZDT
Mar 25, 2025
Network Infrastructure Scheduled Maintenance
Completed - The scheduled maintenance has been completed.
Mar 25, 05:00 NZDT
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Mar 25, 01:00 NZDT
Scheduled - Start Date/Time: Tuesday 25th March - 01:00

End Date/Time: Tuesday 25th March - 05:00

Worldline will be carrying out network infrastructure maintenance work during this window.

We expect this to be an outage free change.
Mar 14, 14:41 NZDT
Mar 24, 2025
Online EFTPOS & Westpac - Known Issue
Resolved - This incident was resolved today at 13:44
Mar 24, 16:11 NZDT
Investigating - Worldline is aware of an issue affecting acceptance of Online EFTPOS payments from the Westpac banking app.

Westpac are currently investigating and an update will be provided soon.

Thank you for your patience.
Mar 24, 11:41 NZDT
Network Infrastructure Scheduled Maintenance
Completed - The scheduled maintenance has been completed.
Mar 24, 05:00 NZDT
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Mar 24, 01:00 NZDT
Scheduled - Start Date/Time: Monday 24th March - 01:00

End Date/Time: Monday 24th March - 05:00

Worldline will be carrying out network infrastructure maintenance work during this window.

We expect this to be an outage free change.
Mar 14, 14:38 NZDT
eCommerce Scheduled Maintenance
Completed - The scheduled maintenance has been completed.
Mar 24, 01:00 NZDT
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Mar 24, 00:00 NZDT
Scheduled - Change Number: INF-26509

Start Date/Time: Mar 24, 2025, 12:00 AM
End Date/Time: Mar 24, 2025, 1:00 AM

Description:
Worldline will be carrying out maintenance work during this window

Outage Details:
You may experience a potential outage of up to 10 mins during this scheduled maintenance window
Mar 18, 13:27 NZDT
Mar 23, 2025

No incidents reported.

Mar 22, 2025
Ecommerce - Intermittent outage
Resolved - Worldline was alerted of an intermittent outage between 09:16am and 09:24am for ecommerce merchants, on MPGS.

The issue has been identified and resolved.

Thank you
Mar 22, 10:31 NZDT
Mar 21, 2025

No incidents reported.

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