All Systems Operational

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Welcome to the network status page for Worldline New Zealand.

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Service Status Operational
Payment Switch / EFTPOS Operational
CLICK Operational
Online EFTPOS Operational
Linked Gateway Operational
IVR Services / 0800 Number Operational
PIAS Operational
RKI / KSE Services Operational
Insights Operational
MFT (Managed File Transfer) Operational
Tap on Mobile Operational
Global Online Pay Operational
Scheduled Maintenance Operational
Payment Switch / EFTPOS (QA Environment) Operational
Payment Switch / EFTPOS (Production Environment) Operational
CLICK Operational
Online EFTPOS Operational
Linked Gateway Operational
PIAS Operational
IVR Services Operational
Network Infrastructure / Host Connections (QA Environment) Operational
Network Infrastructure / Host Connections (Production Environment) Operational
MFT (Managed File Transfer) Operational
Tap on Mobile Operational
Global Online Pay Operational
Operational
Degraded Performance
Partial Outage
Major Outage
Maintenance

Scheduled Maintenance

eCommerce Scheduled Maintenance Feb 9, 2026 23:00 - Feb 10, 2026 03:00 NZDT

Change Number: INF-29890 & INF-29952

Start Date/Time: 09 Feb 2026, 23:00
End Date/Time: 10 Feb 2026, 03:00

Description:
Worldline will be carrying out maintenance work during this window

Outage Details:
You may experience a potential outage of up to 20 mins during this scheduled maintenance window
Posted on Jan 30, 2026 - 08:42 NZDT

eCommerce Scheduled Maintenance Feb 12, 2026 00:00-01:00 NZDT

Change Number: SER-2543

Start Date/Time: 12 Feb 2026, 00:00
End Date/Time: 12 Feb 2026, 01:00

Description:
Worldline will be carrying out maintenance work during this window

Outage Details:
You may experience a potential outage of up to 10 mins during this scheduled maintenance window
Posted on Jan 30, 2026 - 16:31 NZDT

eCommerce Scheduled Maintenance Feb 13, 2026 00:00-01:00 NZDT

Change Number: SER-2534

Start Date/Time: 13 Feb 2026, 00:00
End Date/Time: 13 Feb 2026, 01:00

Description:
Worldline will be carrying out maintenance work during this window

Outage Details:
You may experience a potential outage of up to 10 mins during this scheduled maintenance window
Posted on Jan 30, 2026 - 16:27 NZDT
Feb 5, 2026

No incidents reported today.

Feb 4, 2026
Online EFTPOS Scheduled Maintenance
Completed - The scheduled maintenance has been completed.
Feb 4, 01:00 NZDT
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Feb 4, 00:00 NZDT
Scheduled - Change Number: SER-2531

Start Date/Time: 04 Feb 2026, 00:00
End Date/Time: 04 Feb 2026, 01:00

Worldline will be carrying out maintenance work during this window.

You may experience a potential outage of up to 10 mins during this scheduled maintenance window.
Jan 28, 14:25 NZDT
Feb 3, 2026

No incidents reported.

Feb 2, 2026

No incidents reported.

Feb 1, 2026

No incidents reported.

Jan 31, 2026

No incidents reported.

Jan 30, 2026
Online EFTPOS & BNZ - Known Issue
Resolved - Worldline is aware of an issue affecting acceptance of Online EFTPOS payments from the BNZ banking

This issue has now been resolved.
Thank you for your patience.
Jan 30, 03:30 NZDT
eCommerce Scheduled Maintenance
Completed - The scheduled maintenance has been completed.
Jan 30, 01:00 NZDT
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Jan 30, 00:00 NZDT
Scheduled - Change Number: SER-2543

Start Date/Time: 30 Jan 2026, 00:00
End Date/Time: 30 Jan 2026, 01:00

Description:
Worldline will be carrying out maintenance work during this window

Outage Details:
You may experience a potential outage of up to 10 mins during this scheduled maintenance window
Jan 19, 15:23 NZDT
Jan 29, 2026

No incidents reported.

Jan 28, 2026
Worldline Scheduled Maintenance
Completed - The scheduled maintenance has been completed.
Jan 28, 03:00 NZDT
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Jan 27, 18:30 NZDT
Update - We will be undergoing scheduled maintenance during this time.
Jan 19, 09:25 NZDT
Scheduled - Change Number: INF-29890

Start Date/Time: 27 Jan 2026, 18:30
End Date/Time: 28 Jan 2026, 03:00

Worldline will be carrying out maintenance work during this window.

You may experience a potential outage of up to 20 mins during this scheduled maintenance window.
Jan 16, 10:01 NZDT
eCommerce Scheduled Maintenance
Completed - The scheduled maintenance has been completed.
Jan 28, 02:00 NZDT
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Jan 28, 01:00 NZDT
Update - We will be undergoing scheduled maintenance during this time.
Jan 19, 15:27 NZDT
Scheduled - Change Number: SER-2534

Start Date/Time: 28 Jan 2026, 01:00
End Date/Time: 28 Jan 2026, 02:00

Description:
Worldline will be carrying out maintenance work during this window

Outage Details:
You may experience a potential outage of up to 10 mins during this scheduled maintenance window
Jan 19, 15:21 NZDT
Jan 27, 2026
Jan 26, 2026

No incidents reported.

Jan 25, 2026

No incidents reported.

Jan 24, 2026

No incidents reported.

Jan 23, 2026
eCommerce Scheduled Maintenance
Completed - The scheduled maintenance has been completed.
Jan 23, 04:00 NZDT
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Jan 22, 23:00 NZDT
Scheduled - Change Number: INF-29907


Start Date/Time: 22 Jan 2026, 23:00
End Date/Time: 23 Jan 2026, 04:00

Description:
Worldline will be carrying out maintenance work during this window

Outage Details:
You may experience a potential outage of up to 10 mins during this scheduled maintenance window
Jan 12, 11:56 NZDT
Jan 22, 2026
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