All Systems Operational

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Welcome to the network status page for Worldline New Zealand.

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Service Status Operational
Payment Switch / EFTPOS Operational
CLICK Operational
Online EFTPOS Operational
Linked Gateway Operational
IVR Services / 0800 Number Operational
PIAS Operational
RKI / KSE Services Operational
Insights Operational
MFT (Managed File Transfer) Operational
Tap on Mobile Operational
Global Online Pay Operational
Scheduled Maintenance Operational
Payment Switch / EFTPOS (QA Environment) Operational
Payment Switch / EFTPOS (Production Environment) Operational
CLICK Operational
Online EFTPOS Operational
Linked Gateway Operational
PIAS Operational
IVR Services Operational
Network Infrastructure / Host Connections (QA Environment) Operational
Network Infrastructure / Host Connections (Production Environment) Operational
MFT (Managed File Transfer) Operational
Tap on Mobile Operational
Global Online Pay Operational
Operational
Degraded Performance
Partial Outage
Major Outage
Maintenance

Scheduled Maintenance

Worldline New Zealand Christmas Change Freeze Period Nov 14, 2025 05:00 - Jan 4, 2026 00:00 NZDT

Worldline New Zealand would like to provide you with an update on our brown-out/black-out periods for this year.

Brown-Out
During this time we will only be making limited changes and closing off key project changes for the year.

Core: Brown out starts 5:00am on Friday 14th November 2025
Digital: Brown out starts 6:00am Friday 14th November 2025

Black-Out
During this time we will not be making any changes except those necessary to maintain service integrity.

Core: Black out starts at 00:01am Monday 1st December 2025 until 00:01am Monday 5th January 2026.
Digital: Black out starts at 5:00am Friday 1st December 2025 until 00:01am Monday 5th January 2026.

Posted on Nov 12, 2025 - 11:53 NZDT
Dec 23, 2025
Resolved - Worldline is aware of an issue that caused some online transactions to fail or decline with One NZ

This issue occurred tonight between 21:30 and 22:20 and has now been resolved.

Thank you for your patience.

Dec 23, 00:01 NZDT
Dec 22, 2025

No incidents reported.

Dec 21, 2025

No incidents reported.

Dec 20, 2025

No incidents reported.

Dec 19, 2025

No incidents reported.

Dec 18, 2025

No incidents reported.

Dec 17, 2025

No incidents reported.

Dec 16, 2025

No incidents reported.

Dec 15, 2025

No incidents reported.

Dec 14, 2025

No incidents reported.

Dec 13, 2025

No incidents reported.

Dec 12, 2025

No incidents reported.

Dec 11, 2025
Resolved - We experienced an issue affecting our PIAS service between 11:12 AM and 11:36 AM today, 11 December 2025.

The issue has now been fully resolved.

We sincerely apologize for any inconvenience this may have caused and appreciate your patience and understanding.

Dec 11, 12:19 NZDT
Resolved - We experienced an issue affecting our Keyset Express (KSE) service between 11:12 AM and 11:36 AM today, 11 December 2025.

The issue has now been fully resolved.

We sincerely apologize for any inconvenience this may have caused and appreciate your patience and understanding.

Dec 11, 12:19 NZDT
Dec 10, 2025

No incidents reported.

Dec 9, 2025

No incidents reported.